Privacy Policy

At Avamando (“Avamando”, “we”, “our”, or “us”), we believe that trust is built through clarity, transparency, and thoughtful experiences.

This Privacy Policy explains how we collect, use, protect, and manage your information when you interact with the Avamando website, purchase from Essentials, participate in Mindful, or engage with our other related digital experiences.

We encourage you to read this Policy so you understand how your information is handled and the choices available to you.

Information We Collect
The information we collect depends on how you choose to interact with Avamando.

This may include information you voluntarily provide, such as:

•   Full name
•   Email address
•   Telephone number
•   Country or region
•   Billing and shipping information
•   Purchases made through Essentials
•   Mindful membership information
•   Guided Session bookings
•   Customer support enquiries
•   Information you choose to share to help personalize your experience in Mindful

We only collect information that is reasonably necessary to provide, improve, and support our products and services.

Information We Collect Automatically
When you visit the Avamando website or use our digital experiences, certain technical information may be collected automatically to support website performance, security, and your browsing experience.

This may include:

•    Device information
•    Browser type
•    IP address
•    Website usage information
•    Pages visited
•    Referral information
•    Cookies and similar technologies
•    Website performance analytics

For more information about how we use cookies, please refer to our Cookie Policy

How We Use Your Information
We use your information to:

•    Process purchases and payments
•    Manage Mindful memberships and Guided Session bookings
•    Deliver our products and services
•    Respond to enquiries and provide customer support
•    Improve the Avamando website and related digital experiences
•    Personalize your experience where appropriate
•   Send important service-related communications
•   Meet applicable legal and regulatory obligations

We do not sell your personal information.

Staying Connected
If you choose to join Our Circle, we may occasionally send updates about:

•   New Essentials collections
•   Mindful updates
•   Community news
•   Educational content
•   Product launches
•   Brand stories
•   Special announcements

You may unsubscribe from these communications at any time using the unsubscribe link included in our emails.

Sharing Your Information
We only share information where reasonably necessary, only after obtaining your consent, to deliver our products and services to you.

This may include trusted providers supporting:

•    Payment processing
•    Booking services
•    Website hosting
•    Shipping and fulfilment
•    Customer communications
•    Technology infrastructure
•    Website analytics

These providers are expected to protect your information and use it only for the services they provide on our behalf.

We do not sell or rent your personal information to third parties.

International Processing
As an international brand, Avamando may work with trusted service providers located in different countries.

Where information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable privacy laws.

Protecting Your Information
We maintain appropriate administrative, technical, and organizational safeguards designed to help protect your information from unauthorized access, misuse, loss, or disclosure.

While no online service can guarantee absolute security, protecting your information remains an ongoing priority.

We further make sure that your data is not shared due to any Phishing or Virus attack and therefore your data may not be protected when Virus is sent from your devices and it is always recommended that you have an updated Anti-Virus Software installed in your devices before sharing any data.

Your Privacy Choices
Depending on your location, you may have rights relating to your personal information, including the ability to:

•    Access your information
•    Correct inaccurate information
•    Request deletion
•    Withdraw consent where applicable
•    Request data portability
•    Object to certain processing activities

It is pertinent to mention that upon your request in writing and after completion of your orders, your personal data is deleted therefrom from our database.

If you would like to exercise your privacy rights, please contact us using the details available on our Contact page.

Children’s Privacy
The Avamando website is intended for a general audience.

Where Mindful is offered to children or young people, participation should take place with the involvement or consent of a parent or legal guardian, where appropriate.

We do not knowingly collect personal information from children without appropriate parental involvement.

Third-Party Services
Our website may include links or integrations with trusted third-party services, including payment providers, booking systems, communication platforms, analytics providers, or other digital services.

These services operate under their own terms and privacy policies. We encourage you to review those policies where relevant.

Changes To This Policy
We may, without notice, update this Privacy Policy from time to time to reflect changes to our services, technologies, or legal and governmental obligations.

The latest version will always be available on the Avamando website.

Need Assistance?
If you have any questions about this Privacy Policy or how your information is handled, please contact us using the details available on our Contact page.

We’re always happy to help.

Related Policies
To better understand how Avamando operates, you may also find these pages helpful:

•    Accessibility Statement
•    Terms & Conditions
•    Cookie Policy

Global Applicability
This Privacy Policy is intended to apply internationally.

Where local privacy or data protection laws provide additional rights, those rights continue to apply. Nothing within this Privacy Policy is intended to limit or exclude any rights that cannot legally be restricted under applicable law.